Agent Ledger Pro - Real Estate Management Platform
Welcome to Agent Ledger Pro ("Service"), a multi-tenant real estate management software-as-a-service (SaaS) platform operated by Agent Ledger Pro ("Company," "we," "us," or "our"). By accessing or using our Service, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms").
If you do not agree to these Terms, you may not access or use the Service. We reserve the right to modify these Terms at any time, and your continued use of the Service constitutes acceptance of any modifications.
Agent Ledger Pro is a comprehensive multi-tenant SaaS real estate management platform that provides:
The Service is offered through tiered subscription plans with varying features and usage limits:
| Plan | Price | Key Features |
|---|---|---|
| Starter | $29/month | Core CRM, properties, deals, calendar, basic reports, email templates, tasks, vendors |
| Pro | $79/month | Everything in Starter plus: AI features (Broker Assistant, Contract Analysis, AI Search), SMS Text Center, Email Inbox, Rental Management, Custom Branding |
| Team | $199/month | Everything in Pro plus: ERICA AI Receptionist, Priority Support, Team Members (up to 10), Referral Tracking |
| Enterprise | $499/month | Everything in Team plus: API Access, White Label, Dedicated Account Manager, Unlimited usage |
New users are entitled to a seven (7) day free trial period with full access to all features. At the end of the trial period, you must subscribe to a paid plan to continue using the Service. If you do not subscribe, your access will be limited until a subscription is activated.
Each subscription tier includes specific usage limits for customers, properties, deals, AI queries, team members, and storage. Usage is monitored in real-time, and you will receive warnings when approaching your plan limits. Exceeding plan limits may require upgrading to a higher tier.
Subscription fees are processed through Stripe and billed monthly in advance. All fees are non-refundable except as required by law. You authorize us to charge your payment method on file for all applicable fees.
We reserve the right to modify pricing at any time. Price changes will be communicated at least 30 days in advance and take effect at your next billing cycle.
To access the Service, you must create an account by providing your name, email address, and password. You agree to provide accurate, current, and complete information during registration.
The Service operates as a multi-tenant platform where each organization ("Tenant") maintains isolated data. Your data is logically separated from other tenants and accessible only by authorized users within your organization.
Within each tenant, users may be assigned different roles with varying permission levels:
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to notify us immediately of any unauthorized use.
To ensure the security of your account, all passwords must be at least 8 characters in length.
We recommend using a unique password that you do not use for other services. Consider using a password manager to generate and store secure passwords.
For your security, we recommend:
We reserve the right to suspend or terminate your account for violation of these Terms, non-payment, or suspicious activity. You may cancel your subscription at any time through your account settings or by contacting support.
You agree not to:
The Service, including all content, features, functionality, software, and design elements, is owned by Agent Ledger Pro and protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without express written permission.
You retain ownership of data, documents, and content you upload ("User Content"). By uploading User Content, you grant us a limited license to store, process, and display such content solely for providing the Service.
Content generated by our AI features (contract analysis, email drafts, property descriptions, etc.) is provided for your use but should be reviewed and verified before relying upon it for business decisions.
The Service includes AI-powered features that use OpenAI's GPT models:
AI features are subject to monthly usage limits based on your subscription tier:
AI usage resets at the beginning of each billing cycle. You will receive warnings at 80% usage and cannot exceed your limit without upgrading.
AI-generated content is provided "as-is" and may contain errors. You are responsible for reviewing and verifying all AI output. AI features should not be relied upon as legal, financial, or professional advice.
Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to our data practices as described in the Privacy Policy.
The Service integrates with third-party services:
Your use of these third-party services is subject to their respective terms and privacy policies.
Calls handled by our AI Virtual Receptionist (ERICA) may be recorded for quality assurance and training purposes. Callers are informed of recording at the start of each call.
Messages sent through the Service are transmitted via third-party providers (Twilio, Resend). You are responsible for obtaining appropriate consent before sending marketing communications.
Your data is retained for the duration of your active subscription and for a reasonable period afterward to facilitate account reactivation.
Upon account cancellation, your data will be retained for 30 days to allow for account recovery. After this period, data may be permanently deleted.
You may request an export of your data at any time through the Service or by contacting support.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We are not responsible for errors, omissions, or inaccuracies in content or data provided through the Service.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL AGENT LEDGER PRO, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE.
Our total liability for any claims under these Terms shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless Agent Ledger Pro and its affiliates from any claims, damages, losses, liabilities, and expenses arising from your use of the Service, violation of these Terms, or violation of any third-party rights.
These Terms shall be governed by the laws of the State of Florida, without regard to conflict of law provisions. Disputes arising under these Terms shall be resolved through binding arbitration in Naples, Florida, in accordance with the American Arbitration Association rules.
We reserve the right to modify these Terms at any time. Material changes will be communicated via email and posted on the Service with an updated effective date. Continued use after changes constitutes acceptance.
For questions about these Terms, please contact us at:
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